Farnham Leisure Disclosure document

Our Credit-Broking Services

An introduction
Farnham Leisure Limited (“we”, “us”, “our”) is a credit broker, not a lender. We can introduce you to a limited number of lenders and their finance products which may charge different interest rates and associated charges. We may receive a commission from a lender that we introduce you to.

We can offer a limited number of financial products to assist with your purchase of our goods and services. The financial products that we are authorised to offer are Hire Purchase (“HP”) and Personal Contract Purchase (“PCP”). All finance is subject to status – terms and conditions apply.

Our services
When arranging finance for you, we do not act for you in any capacity, and we are not your agent. We do not act as your finance broker; we do not conduct a fair analysis of the market, and we do not provide financial advice. Please seek your own independent legal or financial advice prior to entering into a credit agreement if you require. We offer no guarantee that the APR offered to you is the most competitive in the open market. Please make your own enquiries in relation to this.

We will not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive a commission from them. You can request information regarding this at any time.

The lenders we work with may pay commission at different rates. However, the amount of commission that we receive from a lender does not affect the amount that you pay to that lender under the credit agreement.

Who are we regulated by?
Farnham Leisure Limited is authorised and regulated by the Financial Conduct Authority. Our reference number is 659891. You can check this by telephoning the FCA on 0800 111 6768 or by visiting https://www.fca.org.uk/firms/financial-services-register.

Our complaints procedure
If you wish to make a complaint about how a financial product was sold to you, please email us at sales@farnhamleisure.co.uk or contact us on 01728 602858.

A copy of our regulated complaints procedure is available upon request. If we cannot settle your complaint, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk.

Data protection
We will use your data in accordance with our Privacy Notice which is available on our website https://farnhamleisure.co.uk/ and a copy is also available upon request.